Comments
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Found Highbrow Roofing via Which trusted Traders and they certainly lived up to their reputation.
Customer relationship and service -10
Trade and job knowledge - 10
Professionalism - 10
Fair value for money - 10
Could not ask for a nicer couple of guys to do the repairs. -
Very quick and efficient service from Chris at Highbrow Roofing. Turned up on time, job done in 20 minutes!
Thank you! -
They recently performed a weld repair for us in a roof valley. Fast response and very professional approach. Would highly recommend.
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Hello, we have damp in our 2 bedrooms with water coming from the roof, please can u come and see if you can find out what is causing this problem. Thank you. I live in Kenley, Surrey.
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We were recommended to Ian at Highbrow by the SPAB. we had had our property reroofed around 10 years ago. There was a known problem area at the time we asked the previous roofer to look carefully at. However that problem continued over the next 10 years. When Ian came to investigate he found numerous errors/poor and lazy workmanship such as a badly rotten wood left in place to support a lead apron, roofing felt under lead, insufficient wide apron leaving a gap for water ingress, rubbish left on the felt etc etc. It is really depressing that that roofing company continues to trade in Westerham and reassuring to have Ian recommended to investigate,explain and resolve it.
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We highly recommend Highbrow Roofing. Ian and Chris come and assess the situation and send annotated photos.They fully discuss all issues necessary including scaffolding in our case.We had a leak around the chimney breast which was causing staining on the ceiling in the bedroom below.The estimate was detailed and reasonable - you have to pay for good workmanship.They were always helpful and careful. We have used them in Chelsea and Weybridge.
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Highbrow Roofing, Ian and Chris, were professional, efficient and effective. We have had a long time leak on a skylight window in the bathroom. They came an assessed quickly, showing us photos of the issues and then came back with a solution and reasonable quote. We highly recommend their work, knowledge and genuine desire to help sort out a worrying situation. Thank you both
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I would highly recommend Highbrow Roofing. Ian and Chris obviously know their job and are skilled at it. They have installed roof vents and fixed leaks around velux windows for me. The work looks good and they turned up reliably, fixed the problem, and left everything clean and tidy. I feel very fortunate to have been their customer.
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I could not speak more highly of Ian and Chris. Before we took Highbrow on, we had various quotes from other roofers including one who said we needed a completely new roof. Highbrow worked out what really needed to be done and even before we engaged them, made an on the spot repair to alleviate our leaking roof issue. Ian and Chris clearly know their trade inside out, kept us fully updated at all times, kept within their original quote and were a pleasure to deal with. They are a father and son team with many years of experience and they don't farm out the work to other people - what you see is what you get. Many thanks - you were much appreciated.
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We've used Highbrow before with good results and this time was the same. Ian and Chris turned up on time for all appointments. They handled the arrangements for putting up the scaffolding and removing it promptly after the job. The scaffolding contractors they used were very professional too. The actual roofing work was done on schedule and per the quote. Specifically a leak around a chimney breast causing interior decorative damage/damp plaster. The problem was one other roofers had not managed to fully fix, not having worked out the actual cause, but I'm confident the cause has been properly identified this time and despite very heavy rain since the work, no signs of problem recurring. Pricing was reasonable - you might (might..) get a cheaper quote elsewhere but, as they say, you get what you pay for... We've always thought Highbrow' s pricing was fair and represented good value for money. Basically you get a professional service at a fair price and you don't get messed about. They also left the site tidier than when they arrived to be honest! A pleasure to do business with and deservedly busy.
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Ian and his team have repaired the wrought-iron railings by the front door of the house. the repairs brought the railings back to their original state. As with the work on the roof, the team tidied up every day and we had no concerns about leaving the front door keys with the Team while they were working on the railings and the roof - over it has to be said a period of several months.
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The Highbrow team worked hard to replace the roof of a Georgian terrace house and suggest improvements. The team is very knowledgeable and versatile and the work was in keeping with the house. We also appreciated the fact that they kept us up to date on the costs of an evolving project.
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Having suffered a problem of a leaking roof and the resulting damage to internal wall and spending a small fortune on a succession of roofers, I contacted Highbrow Roofing. Ian and Chris came round, gave an initial diagnoses of the problem (guttering). Whilst working, they actually uncovered not only issues with the guttering, but also the shoddy work from previous “repairs” which had compounded the issue and had lead to the internal damage. They kept me full informed being courteous and friendly (I learned alot about roofing from them). And as for the leak? Well, the recent winter weather…… all dry.
Thank you Highbrow Roofing. -
Ian and Chris were punctual, organised (sending annotated photos) and a joy to deal with. Unsurprisingly they are popular but worth waiting for. They took pride in fixing a long standing problem on a flat roof.
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Happy you had us? We certainly are. Ian and Chris came with a recommendation and they have more than lived up to expectations. We have had longstanding problems with a leak and numerous people 'fixed' it over the years. Ian explains everything clearly, backs it up with photos before and after. They both worked hard, did a neat and effective job and tidied up after themselves. Totally happy and would totally recommend them to anyone needing roofing services. Only problem is they are too popular and too busy! Unsurprisingly.
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We contacted Ian as we had had a succession of poor quality roofing work and needed some specialist lead work undertaken and a hopper fitted to our Georgian house. We were immediately impressed with
the quality of craftsmanship displayed on his web site and, in talking to him, with his knowledge and expertise. Ian was willing to undertake a relatively small job. He and his son Chris took pride
in their work, forming and welding lead to a very high standard. They were punctual, tidy and completed work within the agreed timescale. We would certainly want to use them again and would not
hesitate to recommend them. -
Great work and friendly service as always. Thanks very much
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Ian and Chris did a very neat job welding in some new lead strips to fix defective flashing on my extension roof. They are organised, tidy and efficient and a pleasure to deal with.
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We were absolutely delighted with the services of Ian and his team at Highbrow Roofing. An old Victorian drainpipe which had been patched up by amateur cowboys and also had sitting water at the base
was removed in record speed and a completely new pipe was installed during the same afternoon. We would both endorse their services to other potential clients. A friendly, fast and most reliable
service. -
Ian and his team came highly recommended. I was not disappointed. They arrived when they said they would. We're extremely efficient and courteous. They explained everything in detail and made
sedition a on the bill where they could. They did extra work for no charge and most importantly my roof does not leak anymore. -
Ian and his team have recently done a very meticulous and professional job on repair works to our roof and guttering. They were very easy to have around and cleared up well after their work. I would
recommend them highly. -
Ian and Chris did my bathroom about a year and a half ago. I was - and still am - very pleased with it. I asked them to come back and do my kitchen and they have done it beautifully. The work has
been done to a very high standard and has been built to last. It is exactly what I wanted.Ian and Chris are very professional in their attitude to being in somebody elses house. I would never choose
to have any other company. -
Ian and his team were quick, friendly, professional and did a great job. We're very happy with our new garage roof.
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Excellent and friendly service at a reasonable price. I would not hesitate yo use again and I would strongly recommend. Ian and his team were a delight - great job done!
Siamak Tannazi
Tuesday February 3 10.18pm
Ian and his team were very knowledgeable and quickly identified the poor workmanship from previous builders who worked for previous owner. They took the time to explain and show what was wrong and how they could correct it and kept me informed at all stages. very professional attitude and hard working.
I am happy that the team highlighted potential maintenance issues. This has lead to the remediation of a couple of problems that would have haunted me in the future had they not been addressed.
I can thoroughly and whole heartedly recommend Highbrow Roofing for your roofing needs!
D Pearson, SW15
LEAD WORK
Sunday, September 28 14 08:26 pm BST)
Ian at Highbrow Roofing undertook welded lead patch repairs and tile cutting/replacement in Sep '14. This was a small job but he found time to price it up and carry out the work very promptly. I was pleased with the quality of the work and would use Highbrow's services again.
DAVID MICKLEM ROOFING GENERAL DATE OF JOB 04/08/2014 Excellent work from the incredibly hard-working team of Ian and Chris. Our London roof, bodged 10 years ago by cowboys, is now rebuilt, watertight and very smartly done. I would completely recommend these guys - very pleasant, trustworthy, professional.
These guys have just finished my roof in SE12 and I think they have done a really great job overcoming all the problems met along the way. Just as importantly, they are courteous, trustworthy, tidy and work incredibly hard. Couldn't be happier.
Marcus Hilton on Sep 4, 2013
house after some very reliable and professional work done on our own roof!!
Would recommend very highly for any work concerned with roof work on any type of
propety!! Very, very satisfied as always!!
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